NHS Jobs
Job role: Obstetric Medical Secretary
Salary: £25,760 to £27,476 a year
Company name: NHS Jobs
Job Location: United Kingdom
Job Sector: Healthcare
Job reference: 339-W&C0223-LMG-A
We also recommend: Registered Nurse needed at NHS Jobs
About the Job:
- To provide secretarial support for the efficient operation of the department, including audio typing and management of patient correspondence
- Diary managementfor the Consultant Surgeons
- To act as a contact point, liaising between patients, medical and nursing staff and other internal and external organisations taking clear and concise messages whenrequired, using personal judgement and sensitivity to resolve as necessary
- To receive, sort and prioritise daily correspondence for clinicians asrequired, resolving asappropriateand ensuring all clinical reports/requests are brought to the attention of the relevant clinician to enableappropriate actionto be taken
- To receive and act upon telephone calls and face to face enquiries from patients, relatives and staff giving advice and information in a prompt, helpful and professional manner, handling conversations with sensitivity and confidentiality
- Accuratelymaintainwaiting lists,add/discharge referrals,bookappointmentsand restructure clinics forservices including but not limited topost natal, birth reflections and pre-pregnancy counselling
- Tobe responsible forthe tracking of all medical records and x-rays to and from the department and to ensure that they are kept in a tidy orderwhen they are in the department
- Able to use (or be prepared to learn) the in-house Patient Administration System and other hospital IT systems ensuring that the department functions within the Trusts standards for the integrity of data collection
- To work closely with senior colleagues within the team to ensure effective secretarial support and cover
- Work together as an effective team worker, providing cover for colleagues in times of absence / annual leave as requested by line manager
- Undertake photocopying, filing and other general administration duties such asmonitoringstationary supplies to ensure theefficient running of the office
- Willingness to support andassistjunior members of the team asrequired, including assisting in the training of new starters
- Willingness to undertake further training and development
- Promote and uphold excellent standards in customer service
- Such other reasonable duties,appropriate to a Band 3, as agreed between the post holder and manager from time to time
To apply for this job please visit beta.jobs.nhs.uk.
