Healthcare Assistant needed at Bath (Visa Sponsorship Available)

Communication

• Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
• Undertake effective communication with patients in specific clinical situations
• Communicate effectively with other team members

Personal and people development

• Take responsibility for your own developmental learning and performance, including participating in supervision
• Take responsibility for maintaining a record of your own personal development
• Work with the practice to access appropriate training based on identified need
• To recognize and understand the roles and responsibilities of individuals working in the primary health care team
• Be aware of the legal issues pertinent to the role
• Be familiar with the changing structures of health care provision relevant to general practice

Health, safety, and security

• Use and encourage others to be familiar with the personal security systems within the workplace according to practice guidelines
• Identify the risks involved in work activities and undertake them in a way that manages the risks
• Use and encourage others to adopt appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe, and free from hazards, reporting any potential risks identified, including:

1. hand washing
2. universal hygiene procedures
3. collection and handling of laboratory specimens
4. segregation and disposal of waste materials
5. decontamination of instruments and clinical equipment
6. reporting and treatment of sharps injuries
7. dealing with blood and body fluid spillages
8. Assist patients and colleagues in adopting sound infection control measures

• Understand and apply the principles of the cold chain
• Ensure safe storage, rotation, and disposal of vaccines and drugs within the area of responsibility
• Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
• Be aware of statutory child health procedures and statutory local guidance and referral criteria
• Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, and monitoring and maintaining equipment and furniture within your area of responsibility
• Use the computer monitor safely
• Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health